Exit interviews are focused on the firm. The exit interview questions allows the employer to learn about the job as well as the reasons for turnover.
Your soon-to-be-ex-employer is curious as to why you’re departing. And they’re looking at what they can do in the future to keep other staff from departing.
Instead of being concerned about the interview, you should view the interview as an opportunity to think critically about your experience. What did you discover? How could the firm be improved?
Many employers conduct exit interviews at the end of an employee’s tenure at their company to learn more about why an employee is leaving.
This meeting is an opportunity for you to provide feedback and suggestions to help the company improve.
In this article, we will go over some of the most common exit interview questions interviewers ask, as well as how you can prepare thoughtful responses.
What are Exit Interview questions?
Simply put, exit interview questions are questions asked during interviews conducted by a member of human resources during your period of resignation. Its goal is to gather feedback about your interactions with that organization.
Exit interview questions are not asked by every company. However, more than 90% of Fortune 500 companies conduct exit interviews, indicating that the interview does provide valuable feedback.
Employers want to know how to improve employee retention because recruiting and training new employees is expensive.
According to the Bureau of Labor Statistics (BLS), there will be three million resignations in September 2020.
Construction, arts, and entertainment were the industries with the most resignations. An exit interview is an opportunity for the person leaving to air any grievances they may have with the company. It’s also a great way to make a long-lasting impression.
Going into this interview prepared and composed demonstrates to the employer your maturity, willingness to discuss issues openly, and what a valuable asset you were to the organization.
Exit Interview: What to Expect
Exit interviews do not have the same formality as a job interview. On many occasions, the interview may even take place in a very casual setting, such as over coffee or lunch.
It could be with an HR representative, your immediate supervisor, or both. The interview format will also differ. Some organizations may conduct in-person interviews, while others may request that you complete a survey form.
The exit interview, regardless of its location or format, is nothing to be concerned about. Just keep in mind that it is a way for your previous employer to gain some insight. It has nothing to do with you or your performance.
Why is Exit Interview Important
Companies conduct exit interviews to learn about an employee’s feelings about their job, supervisor, organization, and other factors.
An exit interview is a discussion between you and your employer, who is most likely a human resources representative. This is a good time to talk about job satisfaction or to provide feedback on policy and direction.
You can read this: Exit Interview Tips: 5 Questions You Must Answer Before You Exit the Job
Top Ten Common Exit Interview Questions and Answers (2022 Update)
Here are 10 common exit interview questions with possible answers:
Why do you wish to resign from your position?
There can be a variety of reasons for changing jobs, including dissatisfaction with one’s current position, a desire to pursue new opportunities or personal issues.
If you are leaving for better opportunities, your response might be something like –
“I’ve been with this company for more than 5 years, and I believe I’ve grown as much as I could have here. It is time for me to move on to greener pastures where I can take on more responsibilities, try new things, manage more projects, meet new people, and gain as much enriching experience as I have here over the years.”
If you’re leaving for personal reasons, say something like –
“My parents are now elderly, and I am the sole caregiver for them. I’d like to relocate to a location closer to them, from which it will be easier to reach them. This benefit is provided by the new job because it is closer to my hometown.”
What prompted you to begin looking for a new job?
It is safe to assume that you felt underutilized or that you needed a new challenge in this situation. There’s no need to blame a bad boss or even imply that the company didn’t support your advancement if that was the case.
However, it is entirely up to you! You could also claim that you needed a higher salary or a better benefits package, or that you were forced to relocate for personal reasons. Nobody can blame you for having any of these concerns, especially if you raised them with human resources or your boss.
“I’ve learned a lot while working here, but I started to feel like I needed something different.” “I decided to try to broaden my experience and strengthen my abilities.”
What does your new position bring to the table that we don’t?
It’s fine to say yes if the answer is a higher salary, more flexible work hours, remote work options, better benefits, or a better work-life balance. Your former employer is attempting to determine how competitive they are in the labor supply. However, don’t try to be amusing by saying something critical, such as “good management.” That will undoubtedly backfire!
“My new position allows me to be exposed to……, which this company cannot do.” I believe I can broaden my skill set and gain invaluable experience that should increase my value to a potential employer.”
Was there anything in particular that prompted your decision to leave?
If you have a specific reason for leaving your current job, you can say something like:
“In the last few months, I had been handling a lot of responsibilities. I tried to go above and beyond to do them all justice. Some of the tasks were exhausting, and I had requested more resources and better planning from management, but it did not work out.”
How do you feel about management, and do you have any suggestions or feedback on how we can improve?
This question allows you to help your employer see your position from your point of view. When providing feedback, maintain objectivity and fairness. Be specific and positive in your feedback while focusing on how to improve the company.
“Overall, I am satisfied with how management has guided me in my job, but there is room for improvement,” for example. Management occasionally overlooked the ways they could use my role, so I felt somewhat stagnant at times. However, if they empower new employees to feel independent from the start, we will be able to get more innovative and new ideas from them to contribute to the success of the company. This appears to be a more practical solution than waiting for directives.”
What was your favorite or least favorite aspect of your job here?
Even if these exit interview questions are simple, you must practice and be prepared to answer them. HRs want to understand your daily routine at work, what you used to look forward to or what you dreaded, which is one of the most frequently asked interview questions.
Was it a task that you thought was unnecessary? Did you have the impression that you weren’t being properly guided? Or was it those unneeded meetings that ate into your working hours? Answer truthfully and based on facts.
Remember to back up your answers with proper justifications so that HR does not mistake you for a slacker who refuses to take anything seriously.
You can get ideas from this sample response.
“The weekly catch-ups were the two things I liked best about my job. Also, I could approach my manager with any problem or seek his / her expert opinion on a project to help improve it without having to go through the lengthy process of scheduling a meeting, etc.”
“The one thing I didn’t like about this job was that I was assigned tasks in which I had no expertise, and I also didn’t have a supervisor to guide me through it. Furthermore, after a month or two of work, the entire project was scrapped, resulting in a waste of work hours and negating all effort.
Not every exit interview question is difficult to answer. One of the most frequently asked interview questions is about an employee’s proudest moments while working for their company.
After all, HR professionals would want to capitalize on their company’s strengths to attract new employees.
So, feel free to respond to these exit interview questions with enthusiasm and positivity.
“There were several moments while working here that I am particularly proud of. However, the one moment I am most proud of is when our team achieved and exceeded our Half-Yearly sales target despite a few setbacks. Despite the pressure to meet targets, the team always had each other’s back, which led to our victory. As a result, this is one of my proudest moments while working.”
Were you satisfied with the quality of supervision you received?
If you were pleased with your supervisor, you could say something like –
“Yes, I’ve enjoyed working with my boss. He backed me up in all of my good decisions and intervened whenever I was heading in the wrong direction. He gave me the freedom to do my work more independently while still adhering to the official structures.”
If you are dissatisfied with your supervisor, your response to this question may be something like –
“I believe there is room for improvement in the type of supervision provided to the marketing team. I understand that XYZ manages a lot of opportunities at once, and it can be difficult for him to devote enough time to each one, but without his leadership, the team frequently loses productive hours and becomes demotivated. If he could establish a hierarchy beneath him, he would have more time to discuss issues with the team while also improving the team’s overall performance.”
Do you believe you received adequate and comprehensive training?
Companies want their employees to be confident in their abilities. This is an area where you can make a significant contribution by sharing your candid experience. Inform your employer if you did not feel prepared or if your training was insufficient. Share actionable suggestions for improvement so that future employees are better prepared. The best thing you can do for new employees is to make sure they understand their roles and provide them with the tools they need to do their job.
“Because I didn’t always feel like I had the resources to do my job well, I believe new employees would benefit from more thorough and frequent training. To fully prepare new employees to meet the company’s expectations, management may consider additional training or refreshers so that new and current employees can perform to the best of their abilities.”
Also, you also check this: Frequently Asked Teacher Interview Questions in 2022
Do you think the company supports your career goals, or did you think it did?
When answering this question, describe how your employer met your expectations and supported you in your career path. Training or education may be provided as a form of assistance. Give feedback on how and why you felt supported, as well as when you did not.
“When I first started working here, I was excited about the opportunities to advance my position or expand my knowledge and experience. While the company has provided me with opportunities to learn things that I had hoped to learn in my career, I believe that working with this firm has provided me with sufficient knowledge. It’s time for me to broaden my horizons by working for another company.”
Common Exit Interview Questions: Conclusion
These are some common exit interview questions that employers and employees can ask one another. If they use this opportunity wisely, the exit interview can be beneficial to both of them.
They can ask questions, and the answers will help them develop themselves in the future, for the new career and the new employee.
Also, the interview can be awkward, but by asking the right exit interview questions, the interview can become straightforward, comfortable, and even beneficial to both employers and employees.
These questions will help you understand each other and identify flaws as well as perfections in yourself.
FAQs On Common Exit Interview Questions
What should I say in my exit interview response?
Be truthful but measured. You can be as intimate as you like, although being vague may be preferable.
What types of questions are asked during an exit interview?
1) Why Did You Start Looking For Another Job?
2) What is your reason for leaving?
3) What Does Your New Position Offer That Influenced Your Decision To Leave?
4) What might we have done differently?
5) Would you ever consider working for this company again?
How do you conduct an effective departure interview?
- Meet in person if possible.
- Tell the employee why you’re conducting a departure interview.
- Do not ask the same questions to each employee.
- Make it clear to the employee that they are not required to answer all questions.
- If there is an allegation of harassment or discrimination, you must follow protocol.
Are exit interviews kept private?
Everything spoken during departure interviews must be kept strictly secret. HR should reassure departing workers that interview records will be kept private. HR should inform staff on how they will communicate outcomes to management (e.g. in aggregate form or anonymous feedback.)